ORAM FORTUNE LLP operates orammegamart.com (www.orammegamart.com). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or shop with us. By using the Website, you consent to the practices described here.

1. Information We Collect

• Personal details you provide: name, email address, phone number, and shipping and billing address when you create an account, place an order, or contact support.
• Payment information: processed securely through our payment gateway partners; we do not store your full card or banking details on our servers.
• Order and transaction history: products purchased, order value, and delivery status.
• Technical data: IP address, browser type, device information, and browsing behaviour on the website, collected via cookies and similar technologies.

2. How We Use Your Information

• To process and deliver your orders, and to communicate order updates
• To provide customer support and respond to your queries
• To improve our Website, product range, and shopping experience
• To send promotional offers and updates, where you have opted in — you can unsubscribe at any time
• To detect and prevent fraud, and to comply with legal obligations

3. Cookies

Our website uses cookies to remember your cart, preferences, and login session and to understand how visitors use the site so we can improve it. You can control or disable cookies through your browser settings, though some features of the website may not function properly without them.

4. Sharing of Information

We do not sell your personal information. We may share necessary data with:

• Payment gateway providers, to process transactions securely
• Logistics and courier partners, to deliver your orders
• Service providers who support our website hosting, analytics, and customer communication
• Authorities, where required by law or to protect our legal rights

5. Data Security

We use industry-standard security measures, including encrypted checkout, to protect your personal and payment information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

• You may request access to, correction of, or deletion of your personal data held by us
• You may opt out of marketing communications at any time
• To exercise any of these rights, contact us using the details on our Contact Us page

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this Policy, including order history for legal, accounting, and support purposes.

8. Children's Privacy

The website is not intended for use by children under 18 without parental supervision. We do not knowingly collect personal information directly from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

For any privacy-related questions or requests, please reach out via our Contact Us page or write to [Info@orammegamart@gmail.com].